A Dialogue Of Despair

In a stunning condemnation of West Lancashire Borough Council, its “honesty and integrity” if it had any, have been laid bare for all to read, as a sham. For months the anguish of having his home literally rubbished by flood water and a matching disdainful “so what” attitude from WLBC and its equally disgusting partners in flooding crimes have been made evident by Bernie Webster. It’s reached a time when blatant untruthful behaviour should be publicly exposed, and it is, below the picture of part of his flooded home.

Dear Ms Sinnott-Lacey

“You may recall I wrote to you earlier this year about “Honesty and Integrity” within the WLBC. I feel I need to raise this issue again in light of a recent letter by one of your more Senior Officers and a comment by yourself in a recent e-mail.

“I refer to a letter sent to our MP Rosie Cooper by one of your Senior Officers, and forwarded to myself recently. The Officer states “The Council did meet with United Utilities and the Lead Local Flood Authority on 14th September 2020, and I attach for your information the minutes of that meeting. These are being shared directly with Mr. Webster and a further offer of a meeting has been made”. His letter was dated 21st October.

“My last contact from WLBC was on 20th August just after the 3rd flooding event in 2 weeks, (11th, 16th, 17th August). I have had no further communication from WLBC by; E-mail, Postal Service, hand delivered communications, Text, Zoom Meeting, Skype Call, FaceTime call, Phone call, or Personal contact and conversation. It is too far away for ‘Semaphore’ to be used, so unless your ‘Carrier Pigeon’ got exhausted on the way, then it would appear that the remarks made by your Senior Officer do not reflect the facts in an accurate or truthful manner.

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“Whilst this may not matter to your Officer, it does matter to me, as it conflicts with the information I have shared with our MP and therefore brings into question my veracity and credibility. I strongly object to this.

“I must also highlight the recent e-mail you sent, which has been shared with me by Mr Rattray. You state “Following recent flooding events in Burscough, the council has been in contact with a resident of Burscough to arrange a meeting, however, understandably the timing wasn’t convenient for the individual”.


“I acknowledge, that because you have oversight of many officers, you cannot check all the details yourself and therefore must rely upon your officers to provide you with “Accurate and truthful” information. The exchange of e-mails is copied below. I made it absolutely clear that I would make time.

“Whilst I will be working every day trying to put my home back in a habitable, clean and healthy place to live, resolving the flooding issues must take priority. I will make time for anyone who is genuinely prepared to move things forward and help the Residents here, and if that is the case with your Officers, then I would be happy to make time. In my previous e-mail I referred to: (those who talk a good job but have no intention of raising a finger), If you feel that this describes your Officers then any meeting is only likely to prove fruitless. If however your Officers can finally summon up the will to address our problem here, then I will give you as much of my time as you would like”.

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“These “inaccuracies” have been far too common by WLBC, too common to be unintentional, and always work in favour of any narrative which disguises the councils’ failures or inadequacies to the detriment of your residents.

“So, I don’t know who has the bigger problem here, myself as a flood victim, or you as the Head of WLBC. You have stated you will preside over an Authority which is ‘open and honest’,
perhaps your more Senior Officers did not get the memo or are just so arrogant, they think it does not apply to them.

“Yours, Bernard Webster”.

By now, readers might be wondering what truth, honesty, service, integrity, mean to some officers employed by WLBC to deliver what council tax pays them for. It’s time for the senior managers to recognise their deficiencies for what they are, apathetic and crass. Otherwise we will be publishing similar cases of injustice and victimisation, inequality and discrimination, against pensioners like Mr Webster.

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