United Utilities supplies water to 7 million customers in North West England, including the Lake District. They leak an incredible 439.2 million litres of water through broken pipes every day! That’s enough to fill 175 Olympic swimming pools, according to research. But they can’t, or won’t stop flooding and raw sewage in some roads in Burscough.
The CEO Steve Mogford earned [was paid] £2,269,000 in 2019. Shareholders received profits of £1.2bn between 2013-2017, the highest in the industry, but he can’t or won’t stop flooding and raw sewage in some roads in Burscough. He might be termed part-time, as he is also the senior independent director of G4S PLC for which he received and retained an annual fee of £78,500.
Deferred Bonus Plan awards made in the year ended 31 March 2019, Steve Mogford received Conditional Shares as a 50% bonus, 47,057, worth £359,000.
From Crewe to Carlisle, UUs offices and water and wastewater treatment works span the North West of England. “We gather our water from a range of different sources, but predominantly from our reservoirs in the Pennines and the Lake District. We extract water from Lake Vyrnwy in Wales for customers in Merseyside and Cheshire, while the rest is taken from the River Dee, boreholes and streams.
“We own and manage over 56,000 hectares of land, making us the largest corporate landowner in England. The taxes we pay help fund vital public services nationally as well as directly contributing to the north west communities we serve. Our total contribution to public finances for 2020 was around £250 million and this is the typical amount paid by United Utilities each and every year”…but we can’t or won’t stop flooding and raw sewage in some roads in Burscough.
Mogford said “Always operating in the best interests of customers is at the very heart of our operations and this is reflected in our best ever customer satisfaction scores. We have taken the lead in transforming how the sector supports customers, particularly those in vulnerable circumstances, and have delivered more for customers whilst reducing bills by 10 per cent in real terms since 2010″.
We doubt the veracity of the claims made about customer satisfaction and transforming how the sector supports customers, Not in Burscough anyway!